Welcome To Conway Office Solutions
For almost 40 years, Conway has provided superior document management hardware and software solutions throughout New England. Through all of this time, Conway has earned a reputation for providing exceptional service and support to our customers, with a local touch that is second-to-none in our industry. Our strong reputation is reflected in the many satisfied private companies and public institutions in this region we are proud and fortunate to call our customers.
With offices in Portsmouth, N.H., Waltham, MA, Burlington, VT, and our corporate headquarters in Nashua, NH, we are a locally run company trusted by the region's businesses. But Conway is no longer just an equipment provider. Today, we partner with our customers to develop custom solutions for their office productivity needs and keep them up-to-date in the rapidly evolving world of technology.
Our exceptional support includes the strongest guarantees in our industry
We Make It Right: Our goal is complete and total customer satisfaction.
Live Call Center: We meet your service and supply needs with one call.
Help Desk: We resolve many of your technical issues right over the phone.
Local Billing: Deal directly with local professionals who know your account.
Local Warehousing: Equipment, parts and supplies are delivered quickly.
At the end of the day, with the never-ending advances in office technology challenging you to increase productivity and reduce costs, you want to work with a local company with the experience, expertise and dedication necessary to move your office in the right direction.
Why Our Customers Like Doing Business With Conway
- Think Global Act Local
- Conway History
- Mission - Values - Vision
There has never been a better time to partner with Conway. As a leader in providing innovative office technology and document management solutions, Conway delivers a long term strategy that ensures you get the most out of your investment.
For almost 40 years, Conway has provided superior document management hardware and software solutions throughout New England. Today, we are a wholly owned subsidiary of the Xerox Corporation, the $20 billion dollar American company that invented the photocopier and pioneered the office technology industry. This unique partnership allows us to provide you with the substance and credibility of a global corporation in addition to the trustworthiness and reliability of a locally owned company.
Our local autonomy and leadership, product and solution experts, professional service team, expert local billing department, and tenured account management team, enables Conway to be your single-source solution for all your office technology and document management needs.
- Local management teams
- Local service dispatch
- Local professional service / systems analysts teams
- True flexibility to respond promptly to local customer needs
- Local warehousing for equipment, parts and supplies
- Local billing
- Local and flexible financing
Conway Office Solutions was founded in 1976 by Jim Conway & Pete Dinan as a New Hampshire-based independent office equipment distributor. By providing customers with proven solutions, exceptional value and the highest level of customer support in our area, Conway has grown from our humble origins, to become a leading document imaging and solutions provider in New England.
With offices in Portsmouth, N.H., Waltham, MA, Burlington, VT, and our corporate headquarters in Nashua, NH, we remain very much a locally run company trusted by the region's businesses for almost 40 years. We're no longer just an equipment provider; we partner with our customers to develop customized solutions for their office productivity needs and keep them up-to-date in the rapidly evolving world of technology.
In 1995, Global Imaging Systems, Inc, acquired Conway. Since its founding in June 1994, Global Imaging Systems (GIS) has remained firmly committed to its core company philosophy of "Think Globally, Act locally" with strict adherence to a decentralized "core and satellite" operating structure. This operating structure preserves and promotes the best of what our local companies like Conway have to offer in their respective communities and marketplaces.
We recognize that this commitment to our core philosophy is the key to our tremendous success and continued growth locally and nationally. Global Imaging Systems has since acquired almost 100 businesses, with operations throughout the United States, and continues to strengthen its support of our local companies.
Global Imaging Systems was acquired by Xerox Corporation in April of 2007, and since that time has operated as a wholly-owned subsidiary of Xerox. Xerox, likewise, has recognized the keys to Global's success and has since consistently demonstrated its support for Global's core philosophy and local operating structure. As such, our relationship with Xerox has only served to strengthen Conway's ability to support our customers with the industry's broadest and strongest portfolio of document imaging and workflow solutions which now include Xerox, Konica Minolta, Muratec, HP and others.
Our mission is to help organizations improve workplace productivity and reduce operational expenses through cost-effective office technology and superior managed services. Our top priorities are the needs of our customers, the welfare of our employees, and the betterment of the communities we serve.
Through teamwork and the highest levels of passion and commitment to customer service across our entire organization, we are dedicated to bringing exemplary local support to our valued customers.
Whether involved in analyzing your document workflow, recommending the right office solution, or providing long-term technical support, we will always strive to be the premier office technology provider in New England.