We stand behind our copiers with guarantees unmatched by anyone in the business. The products we deliver come with 11 specific promises of quality and services. We can offer such comprehensive, no-hassle guarantees because of the dedication of our people, who are always looking for better ways to keep your copier running in top form. We take these guarantees seriously – it’s our measure of how committed we are to our customers.

1. No Hidden Costs – We quote you a fair price and stick to it. We also explain the typical costs you could incur over the life of your copier so you’re able to budget realistically.

2. We’re Accessible – We’re located close to your business and just a phone call away. Everyone here is ready to help, from our service and sales managers all the way up to our president!

3. 90-Day Guarantee – Your decision is risk free with our unconditional 100% money back guarantee. If for any reason you are dissatisfied with the product during the first 90 days, we’ll replace it or give you a complete refund.

4. 7-Year Parts Availability – When you buy a Konica copier and service contract from us, we guarantee parts will be available for seven years, even if the model is discontinued.

5. Fast Local Service – Our service call responses average under four hours. If we don’t make it to your business in four business hours or less, we’ll take 10 percent off your next supply purchase.

6. Equipment Loaners – If you have a service contract and we can’t repair your equipment on-site, we’ll loan you a replacement until the repair has been completed.

7. Service Contract Ceiling – If we must increase the cost of our service contracts, we agree not to exceed the Consumer Price Index by more than 10 percent in any one year for as long as you own the copier.

8. Rental Availability – We offer long- and short-term rentals with no third party involvement. Should you decide to buy the equipment you’re renting, we’ll apply a percentage of the rent you’ve paid toward your purchase price.

9. Absolute Best Quality Supplies – Our supplies are perfectly matched to the copier you have to ensure the best possible performance. You’ll find our prices competitive and items in stock when you need them.

10. Account Review – As your business grows or changes, we’ll conduct a needs assessment at any time to advise you of the best technology and service plans to help move your business forward.

11. We’ll Make It Right – If for any reason we cannot repair your copier under our maintenance contract during its normal life span, we’ll replace it with a copier of equal or greater capability.